Express Mail Service

EMS

What is EMS ?

EMS is the generic name for High Speed, Low Premium and Time Bound Guaranteed Delivery Service.


Service Values:

  • Passions for understanding and satisfying customer needs.
  • Equal treatment, Respect and Recognition to the Customers.
  • Staff commitment to implementation of agreed plans and policies.
  • Proactiveness on continuing service improvement.
  • The Fastest and Most Reliable International Postal Service.

Service Features:

  • Reliability
  • Affordability
  • Speedy
  • Quality
  • Proof of Delivery on Request
  • Technology Based
  • Time-bound Guaranteed Delivery
  • Customer Focused


Domestic EMS

Express Mail Service offers timely delivery of urgent document and merchandise items. EMS is the generic name for High Speed, Low Premium and Time Bound Guaranteed Delivery Service.  Domestic EMS service was started in 1991 from 7 municipalities and the locations have reached 62 in 2010. Six District Post Offices directly manage EMS between them and via other locations and other are linked via these districts and GPO. Costumer can book their items at any of the districts that offer this service in the office hour.

Maximum weight of the document or EMS items is limited 2 kg per item.

Details of inland EMS rate are as follows:

EMS charge (for all over the country) Rate (NRs)
  • First 40 Gram 50.00
  • Additional 20 grams Up to 2 Kilogram 10.00
  • INTERNATIONAL EMS Rate

    Weight Limit: up to 20 Kgs.
    S.N.DESTINATION COUNTRYFOR 500 GRAMEACH ADDITIONAL 500 GRAM
      From Jan 1, 2017 (Rs.)From Jan 1, 2017 (Rs.)
    1AUSTRALIA1800.00500.00
    2BANGLADESH1200.00300.00
    3BHUTAN1000.00350.00
    4BRUNEI1100.00300.00
    5CANADA1800.00500.00
    6CHINA1400.00400.00
    7DENMARK1600.00400.00
    8EGYPT1300.00350.00
    9FIJI1400.00400.00
    10GERMANY1800.00500.00
    11HONG KONG1200.00350.00
    12INDIA800.00250.00
    13INDONESIA1200.00350.00
    14IRELAND1500.00400.00
    15ISRAEL1700.00400.00
    16ITALY1600.00400.00
    17JAPAN1400.00400.00
    18KUWAIT1400.00300.00
    19MALAYSIA1200.00300.00
    20MALDIVES1000.00300.00
    21MYANMAR1200.00300.00
    22NETHERLANDS1800.00400.00
    23NEW ZEALAND1800.00500.00
    24NORWAY2000.00500.00
    25PAKISTAN1200.00300.00
    26PHILIPPINES1400.00400.00
    27QATAR1200.00300.00
    28SINGAPORE1500.00350.00
    29SOUTH KOREA1400.00400.00
    30SPAIN1600.00500.00
    31SRILANKA1100.00300.00
    32SWITZERLAND1800.00500.00
    33THAILAND1200.00300.00
    34TURKEY1400.00400.00
    35UAE1500.00350.00
    36UK1800.00500.00
    37USA1800.00500.00
    38YEMEN1300.00400.00

    NOTE:For Merchandise,Sample and Gift Items:
          Add Rs.100.00 up to 2 Kgs. & Rs.200.00 for more than 2 Kgs per packet.

    DOMESTIC EMS Rate

     GRAMRate (Rs.)
    Anywhere Within NepalFirst 40 Grams50.00
    Additional 20 Grams Upto 2 Kilograms10.00
    Same Day Delivery ServiceFirst 20 Grams50.00
    Additional 25 Grams20.00
    This services will be provided only on Kathmandu Metro Politan City. 
    S.No.DESTINATION PLACES.No.DESTINATION PLACE
    1Attariya (Kailali)31Itahari
    2Baglung32Jaleswor
    3Banepa33Janakpur
    4Bhadrapur34Kalaiya
    5Bhairawa35Katari (Udayapur)
    6Bhaktapur36Kathmandu
    7Bhimeswor37Kohalpur (Bankey)
    8Bidhur38Kushma
    9Biratnagar39Lahan
    10Birendranagar40Lalbandi (Sarlahi)
    11Birgunj41Lalitpur
    12Butwal42Lekhnath
    13Byash43Mahendranagar
    14Chautara44Malangwa
    15Damak45Manigram (Rupandehi)
    16Damauli46Nepalgunj
    17Dhading Besi47Nilkanth (Dharding)
    18Dhangadi48Pokhara
    19Dhankuta49Prithvi Narayan
    20Dharan50Putalibazar
    21Dhulikhel51Rajbiraj
    22Dhunche52Ramgram
    23Enruwa53Ratnanagar (Chitwan)
    24Gaidakot (Nawalparasi)54Shiraha
    25Gajuri (Dharding)55Shiwalaya
    26Gaur56Sunawal (Nawalparasi)
    27Ghorahi57Tamghas
    28Gorusinge (Rupandehi)58Tansen
    29Gulriya59Taulihawa
    30Hetauda60Tulsipur

    EMS Booking Counters

    For Merchandise and Document

    1. General Post Office,
      Sundhara, Kathmandu., Room No. 32,
      Tel. 97714258393 Fax 97714225145
    2. Eastern Postal Directorate,
      Goswara Road, Biratnagar,
      Tel. 522665, 5242349
    3. Rupandehi District Post Office,
      Bank Road, Bhairahawa,
      Tel. 520169

    For Document only

    Kathmandu
    • Tribhuwan Int'l Airport Post Office, Tel. 4470020, Ktm.
    • Thamel Counter, Karmachari Sanchaya Kosh Building, Ktm.
    • Basantapur Counter, Mahendra S. University Building, Ktm.
    • Bhotahiti Counter, Bhotahiti, Ktm.
    • Dillibazar Area Post Office, Charkhal, Ktm.
    Lalitpur
    • Lalitpur District Post Office, Patan Dhoka, Lalitpur Tel. 5522134
    Pokhara
    • Western Postal Directorate, Mahendrapul, Pokhara Tel. 520235
    Saptari
    • Saptari District Post Office, Saptari, Tel. 520067
    Sunsari
    • Itahari Area Post Office, Itahari, Sunsari
    • Sunsari District Post Office, Dharan, Tel. 520100
    Bhadrapur
    • Jhapa District Post Office, Bhadrapur, Tel. 520026

    Collection / Delivery Time

    Month
    (Nepali)
    Day of WeekTimeMonth
    (English)
    Falgun - KartikSunday - Thursday10:00 AM - 2:30 PMFeb/Mar - Oct/Nov
    Friday10:00 AM - 1:00 PM
        
    Mangsir - MaghSunday - Thursday10:00 AM - 2:00 PMNov/Dec - Jan/Feb
    Friday10:00 AM - 1:00 PM

    Delivery Time: From the beginning of Office Hour till 30 Minutes before the end of Office Hour


    Delivery Report

    • You can see the delivery report by entering your Tracking No. to Track your item yourself.
    •      or
    • You will be informed by Phone/Email/SMS.

    Compensation

    If item is proved lost or late delivered after enquiry, compensation will be given according to UPU and 2 countries agreed rules.